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Privacy policy

Privacy Policy

Last Updated: [12/06/2023]

La Maison du Parfum ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.lamaisonduparfum.com (the "Website"). By accessing or using our Website, you consent to the collection and processing of your personal data as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you visit our Website, create an account, place an order, or interact with us, we may collect certain personal information, such as your name, email address, phone number, shipping address, and payment information.

1.2 Usage Information: We may also collect non-personal information about your use of our Website, such as your IP address, browser type, device information, and browsing patterns. This information is collected using cookies and similar technologies. Please refer to our Cookie Policy for more details.

2. Use of Information

2.1 Providing and Improving Our Services: We use the information we collect to process and fulfill your orders, communicate with you, provide customer support, and improve our products and services.

2.2 Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and other updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

2.3 Legal Obligations: We may use and disclose your personal information as required by applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, and providing other services. These service providers are contractually obligated to protect your personal data and may only use it for the purposes specified by us.

3.2 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Retention

4.1 We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

4.2 If you have an account with us, we will retain your personal information as long as your account is active. You may request the deletion of your account by contacting us using the information provided in Section 8.

5. Data Security

5.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.2 However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

6.1 You have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict the processing of your personal data and the right to data portability.

6.2 To exercise your rights, or if you have any questions or concerns about the processing of your personal information, please contact us using the information provided in Section 8. We will respond to your request within a reasonable timeframe and in accordance with applicable

7. GDPR Compliance

7.1 Data Protection: We are committed to protecting your personal data and complying with the provisions of the General Data Protection Regulation (GDPR) and any other applicable data protection laws.

7.2 Lawful Basis for Processing: We process your personal data based on one or more lawful bases as outlined in the GDPR. These lawful bases may include the necessity of processing for the performance of a contract, compliance with legal obligations, protection of vital interests, consent, or legitimate interests pursued by us or a third party.

7.3 Data Collection and Use: By using our Website, you acknowledge and agree that we may collect and process certain personal data in accordance with our Privacy Policy. The types of personal data we collect and the purposes for which we use them are described in our Privacy Policy.

7.4 Data Subject Rights: Under the GDPR, you have certain rights regarding the personal data we hold about you. These rights include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. You also have the right to data portability and the right to lodge a complaint with a supervisory authority. If you wish to exercise any of these rights, please contact us at the email address provided below.

7.5 Data Requests: To request access to your personal data or to exercise any of your rights under the GDPR, please contact us at contact@lamaisonduparfum.com. We may require you to provide certain information to verify your identity before we can process your request.

7.6 Legal Basis for International Transfers: If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission or relying on the Privacy Shield framework for transfers to the United States.

7.7 Data Protection Officer: We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices. If you have any questions, concerns, or requests related to the processing of your personal data or this Privacy Policy, you can contact our DPO at contact@lamaisonduparfum.com.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, including GDPR-related matters, please contact us at:

La Maison du Parfum
Appelmanstraat 25 Shop 6, 2018 Antwerp, Belgium
Email: contact@lamaisonduparfum.com

We will address and respond to your inquiries as soon as possible
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